The City utilizes strategy, research and performance measures to build and evaluate services for the Olathe community.

Research

• DirectionFinder® satisfaction survey of Olathe citizens is a key tool to gauge performance.
  • 2023 DirectionFinder® Survey Findings Presentation
• Ad hoc analysis supports research with statistical data and analytical tools such as SPSS.
• Professional facilitation services offer the City unique tools to gather information for analysis.

Strategy

The Olathe 2040: Future Ready Strategic Plan is designed to position Olathe to get out ahead of issues our community will face through 2040. This plan sets a course for future generations to live and work in one of the best future-ready cities in the nation.

Performance

• The DirectionFinder® satisfaction survey of Olathe citizens provides data for analyzes and identifies key performance trends.

Awards

• International City/County Management Association (ICMA), Certificate of Excellence, many consecutive years.

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